Returns due to non-faulty or faulty merchandise.

Unfortunately, at this time we do not offer exchanges for change of mind.

Return / Right to cancel
Unfortunately, at this time we do not offer returns for change of mind. You have the right to cancel this contract within 4 hours from the time you placed your order, pending your order has not been printed, without giving any reason. The cancellation period will expire after 4 hours from the day on which you acquire, or a third party other than the carrier and indicated by you places the order. To exercise the right to cancel, you must inform us by email - of your decision to cancel this contract by a clear statement. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Faulty Items
If you would like to file a complaint about a faulty item, please email the following information to

- Order number
- Name of customer
- Email address used when placing the order
- Reason for filing the complaint
- Item number for the faulty item